Shipping Policies

Our products usually ship within 3-5 BUSINESS days (business days do NOT include weekends or holidays)! However, if we have some crazy promotion or a new launch, orders may take a bit longer to process, so be patient my friend!! Once your order has shipped, you will receive a shipping confirmation via email with a tracking number.

Typically international orders do get delivered within 21 business days, however your package may be delayed by customs, or may simply be missing a scan. If 21 full business days pass and you do not receive your order, please contact our Customer Care team HERE with your order number! Please note, we are unable to assist you further with your order until after the 21st business day.

Shipping within United States is a flat rate of $5.99 USD. Domestic orders over $30 USD are eligible for free shipping! For international shipping, there is a flat rate of $9.99 USD. International orders over $50.00 USD are eligible for free shipping! All international orders are subject to customs and duty fees as defined by the country of import. Customs and duty fees are not included in your order and/or shipping total.

All international orders are subject to customs and duty fees as defined by the country of import. Unfortunately, we are unable to provide information on whether you may or may not be charged customs/duty fees. Duties will be determined by the country of import upon arrival of your order based off product value.

These fees are not included in your order and/or shipping total. StefanoCosmetics assumes no responsibility for duties incurred on discounted, promotional or give away items. All fees must be paid by the parcel recipient.

StefanoCosmetics is not responsible for any shipping deliveries that may be affected by customs, natural occurrences, transfers from our carrier to the local carrier in your country or air and ground transportation strikes or delays.

For extra informations email us to info@stefanocosmetics.com